Communication is a powerful skill which enables us to listen and understand each other without which we might still be living in caves. Throughout history, the necessity of communicating with others on a large scale over long distances have encouraged us to invent various devices be it telegraphs, telephones, televisions, radio, computer etc.
The latest in this list is Chatbots or talkbots which are basically chatting robots that can interact with humans via auditory or textual means. It works by recognising the keywords input by you and then responding the pre-fed answers by matching those keywords.
Today we have chatbots for almost everything from ordering pizza to scheduling a meeting and for everybody from small children to elderly.
Its applications in modern age are limitless and its possibilities unlimited. Below are a few most innovative ways chatbots can be used:
The so far most applicable use of chatbots is in the medical field, as nothing is more important than human life. In everyday life, there are many questions about health issues that went unanswered because of our hesitating nature but the 24/7 availability of medical chatbots is changing that.
For e.g. Bots like HealthTap or Your.Md is helping the patients by keeping track of their symptoms, providing suggestions as well as book doctor’s appointment as well.
Because we all need to eat, it’s that simple. Certain food Bots such as Foodie lets you order your favourite dishes along with pick up or delivery options. It even lets you reserve a table at the restaurant.
Apart from these, famous food chains have their own chatbots like Pizza Hut which allow you to choose, order and receive pizza or Dominoes which helps you to even build a new pizza for you.
Music is considered nothing less than a lifestyle for many and with the variety of Chatbots available such as Record Bird, Bastille, Karl, Rithm, Loudie, Foobots etc to choose from, music lovers are in for a treat.
It doesn’t matter if you are looking to record music, ping certain artists for new releases, provide personalised gig recommendations to the music fans or simply search its catalogue for music, there’s a bot available for that.
Traveling is another sector that is highly profitedby the entry of Chatbots. Chatbots can help you search for and keep track of flights, book cabs and hotels and even offer recommendations best suited to your budget.
Chatbots like Alison even let you book entire beach holidays with everything included from flights to hotels to ground transportation.
Chatbots are serving the finance industry in many ways ranging from simple bots keeping track of our daily expenses (prevent unnecessary spending) to complex bots serving as financial advisors, brokers or investment managers as well.
Bots such as Trim which saves expenses and Mykai which help you solve all banking related and trading stock queries have become widely popular recently.
Apart from the above, chatbots are booming in shopping industry as well, letting you track down the shade of lipstick you saw a certain model wearing (yes! there’s actually a bot for this), its Sephora.
Chatbots can also assist you with recommendations for making clothes tailored according to your taste such as H&M.
These are only a few ways chatbots can be useful, various other ways include customer support, news, weather reports etc.and there are numerous options available to avail these services.One way of doing it is choosing to outsource to India, and why not? India not only excels in providing excellent call center services but has alsogained a reputation of being the prime choice for offering IT, manufacturing, multisourcing and many more.
Chatbots are shaping our future in various ways but above all providing us with a partner to talk to, after all, isn’t that what we all want?